Can I cancel my order?

If you wish to cancel your order, get in touch with our support staff with your order number within 24 hours of order submission. After 24 hours you cannot cancel your order and no amount will be refunded as the translation work has been commenced.

Do you offer International Shipping?

As our service is of virtual nature, we send the soft copy of translated document in PDF Form to email address which you have provided to us. There is no need for physical international shipping.

How do I check the status of my order?

Your order status is updated to you via email, if you prefer to get information through SMS or by Phone, you can mention this as instruction before ordering, or you may call our support staff during office hours.

What are your Shipping Charges?

If you opted for physical printed documents delivery then we will send it through courier and will not charge you any shipping charges. But mostly the translation is done and soft copy in the form of PDF is delivered to your provided email address.

How long will my order take to arrive?

Your order will be delivered exactly within the given time as per your selection of package. For example if you chose a package with 2 days delivery time then it will be delivered exactly within two days.

How will my order be delivered to me?

Your order will be delivered by email as this is a virtual product. Your order in the form of printed documents may be delivered by courier service of your choice and on your demand. Currently we provide delivery via Leopards Courier Services, Daewoo Express and Pakistan Post.